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Thread poster: Jessica Noyes
Jessica Noyes
Jessica Noyes  Identity Verified
United States
Local time: 15:10
Member
Spanish to English
+ ...
Sep 12, 2022

Hi, I have a 25,000 word document (in Word) due Friday, and I was making good headway on it. My routine is to save a new Preview every few hours so I can see what the end is result is going to look like. (I rename the old previews and save the most recent one as Preview.)

Anyway, last night I hit Preview and nothing happened. I looked in all the likely places, and no Preview. The last preview had been saved 6 hours ago.

Then I tried to export it (as is in Word) but I ... See more
Hi, I have a 25,000 word document (in Word) due Friday, and I was making good headway on it. My routine is to save a new Preview every few hours so I can see what the end is result is going to look like. (I rename the old previews and save the most recent one as Preview.)

Anyway, last night I hit Preview and nothing happened. I looked in all the likely places, and no Preview. The last preview had been saved 6 hours ago.

Then I tried to export it (as is in Word) but I couldn't get the export to save; the "save as" bar for exporting is greyed out.

Otherwise the program is working fine. However, I hesitate of course to continue adding to the translation if I'm not going to be able to export it when it's complete.

This is turning into an emergency, and I haven't heard back from the Help Team, whom I contacted last night. So if there are any community members out there who can give me a hand, I'd appreciate it. ▲ Collapse
 
Igor Kmitowski
Igor Kmitowski  Identity Verified
Poland
Local time: 21:10
Member (2016)
English to Polish
+ ...
Ticket Sep 12, 2022

Please check the response to your ticket at CafeTran's Freshdesk forums where you submitted it.
 
Jessica Noyes
Jessica Noyes  Identity Verified
United States
Local time: 15:10
Member
Spanish to English
+ ...
TOPIC STARTER
Thank you Sep 12, 2022

Dear Igor,
I appreciate the in-depth response at the site. I had somehow thought I'd receive an email. I will try your suggestions.
 


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Cannot export or preview document






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