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Poll: In 2022, the longest payment term I have agreed to has been for...
Thread poster: ProZ.com Staff
ProZ.com Staff
ProZ.com Staff
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Oct 18, 2022

This forum topic is for the discussion of the poll question "In 2022, the longest payment term I have agreed to has been for...".

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Kay Denney
Kay Denney  Identity Verified
France
Local time: 12:30
French to English
. Oct 18, 2022

Quite a few agencies pay after 60 days. They are very reliable, so I'm not complaining. Direct clients mostly pay within days. I've stopped working with the client who paid after 90 days as well as the one that took over a year to pay a bill. (Admittedly I'd put a wrong amount, but what's wrong with simply telling me instead of putting it to one side and ignoring my reminders?).

Yetta Jensen Bogarde
Michael Harris
Angie Garbarino
 
Maria Teresa Borges de Almeida
Maria Teresa Borges de Almeida  Identity Verified
Portugal
Local time: 11:30
Member (2007)
English to Portuguese
+ ...
60 days Oct 18, 2022

I agreed with 60 days with one new client as it was a huge edition job (payment due at the end of this month). My payment terms are 30 days, so these are the most commonly used by my clients. Some very dear regular customers (5) pay the day after receiving my invoice, one client needs to be reminded every now and then but he pays immediately after that…

Yetta Jensen Bogarde
Mbifi Amambi
Michael Harris
 
Alex Lichanow
Alex Lichanow
Germany
Local time: 12:30
Member (2020)
English to German
+ ...
60 days Oct 18, 2022

Most of my agency clients have their payment term of 60 days, which they force translators to accept. Having a steady flow of payments either way, I do not mind this at all in the meantime, since all my existing clients are pretty reliable payers, with only one of them having to be regularly reminded of payments. In fact, most of them do not even exhaust their own 60 days.
When I can set my own payment term, it's always 30 days.


Michael Harris
 
Alex Lichanow
Alex Lichanow
Germany
Local time: 12:30
Member (2020)
English to German
+ ...
That last bit... Oct 18, 2022

Kay Denney wrote:

Quite a few agencies pay after 60 days. They are very reliable, so I'm not complaining. Direct clients mostly pay within days. I've stopped working with the client who paid after 90 days as well as the one that took over a year to pay a bill. (Admittedly I'd put a wrong amount, but what's wrong with simply telling me instead of putting it to one side and ignoring my reminders?).


... in parentheses reminds me of a horrible agency I used to work for. They completely ignored my first invoice because I had some sort of small typo in it. While that typo was definitely my own fault, it would have been great of them to let me know rather than simply do nothing about my invoice. "Luckily", years later, they proceeded to migrate most of their end-clients to XTM and all translators from one central vendor portal to numerous individual portals for every single step of the workflow AND completely botched my migration, at which point I cut any and all contact with them and refuse to do any more work for them.


Metin Demirel
 
neilmac
neilmac
Spain
Local time: 12:30
Spanish to English
+ ...
Other / NA Oct 18, 2022

After decades of working as a freelancer in Spain, I no longer fret about when my clients (not agencies) are going to pay me. Some pay more quickly than others, for example my best client pays me religiously at the end of each month, but they all stump up eventually.

I also have some clients that pay me in advance, which sounds great, but actually involves more admin.

[Edited at 2022-10-18 16:28 GMT]


 
Lieven Malaise
Lieven Malaise
Belgium
Local time: 12:30
Member (2020)
French to Dutch
+ ...
60 days. Oct 18, 2022

Some of my clients pay after 30 days, but I also accept 60 days. Having a more or less steady workflow means having a steady cashflow, so 60 days is no problem. I consider anything beyond 60 days as unreasonable, so I wouldn't accept it.

 
Philippe Etienne
Philippe Etienne  Identity Verified
Spain
Local time: 12:30
Member
English to French
30 days "month-end" Oct 18, 2022

Which in practice means up to 60 days after delivery, or 30 days after invoicing because I invoice once at the end of each month.
I find payment terms are very correlated to overall customer "quality" in other aspects, so 40 or 60 days "month-end" requirements are no longer part of my scope for "on-boarding".

Longer payment terms = more credit out = more loss if the customer goes belly up (real-life experience)

Philippe


Christopher Schröder
Dan Lucas
Isabelle Pelchat
Philip Lees
Michael Harris
Maria Teresa Borges de Almeida
Angie Garbarino
 
Christopher Schröder
Christopher Schröder
United Kingdom
Member (2011)
Swedish to English
+ ...
30 days Oct 18, 2022

Why would any respectable company pay at 60 or 90 days?

They would have to be irresponsible not to have the resources to pay suppliers before they themselves are paid.

They're not going to earn signficant interest on it.

So ultimately it just means they don't care about their suppliers.

I always paid mine straight away.


 
Patricia Prevost
Patricia Prevost  Identity Verified
Spain
Local time: 12:30
English to Spanish
+ ...
30 days, but I always get payment eralier than that. Oct 18, 2022

And sometimes I get paid on the same day I've delivered my translation.

Maria Teresa Borges de Almeida
 
Robert Forstag
Robert Forstag  Identity Verified
United States
Local time: 06:30
Spanish to English
+ ...
Other - please share Oct 18, 2022

I've decided to work for free.

The rates and fees offered are so low, the onboarding paperwork so cumbersome, and the wait for payment so interminably long, that proceeding in this way simply avoids a lot of hassle.


Kay Denney
 
Josephine Cassar
Josephine Cassar  Identity Verified
Malta
Local time: 12:30
Member (2012)
English to Maltese
+ ...
45 days from end of month Oct 18, 2022

But I still prefer these terms to fuzzy matches. And I get comfortable deadlines, and a fair rate. No problem for me though it is long, I admit but I'm not fussy about this. I'd rather do without fuzzy matches and immediate deadlines.

 
Metin Demirel
Metin Demirel  Identity Verified
Türkiye
Local time: 13:30
Member (2018)
Italian to Turkish
+ ...
poor communication Oct 18, 2022

Alex Lichanow wrote:

While that typo was definitely my own fault, it would have been great of them to let me know rather than simply do nothing about my invoice.


Something similar happened to me this year. I had missed the deadline for submitting my invoice (via email, for which I had not received a reply) and when, around a month later, I asked about the payment status, they said it was scheduled for the following month because I sent it very late. If they had reminded me of my mistake, I wouldn't expect a payment and I could arrange my finances accordingly for that particular month.

These things happen with the accounting departments, so I don't blame the entire agency, especially if they have wonderful PMs. But accounting is also part of the business, an essential one. So it affects us gravely.


 
Kay Denney
Kay Denney  Identity Verified
France
Local time: 12:30
French to English
. Oct 19, 2022

Metin Demirel wrote:

Alex Lichanow wrote:

While that typo was definitely my own fault, it would have been great of them to let me know rather than simply do nothing about my invoice.


Something similar happened to me this year. I had missed the deadline for submitting my invoice (via email, for which I had not received a reply) and when, around a month later, I asked about the payment status, they said it was scheduled for the following month because I sent it very late. If they had reminded me of my mistake, I wouldn't expect a payment and I could arrange my finances accordingly for that particular month.

These things happen with the accounting departments, so I don't blame the entire agency, especially if they have wonderful PMs. But accounting is also part of the business, an essential one. So it affects us gravely.

In my experience, the ones who insist on sending in an invoice by a certain date are also the ones with management portals. It would be simplicity itself to automate a message saying "Thank you for your invoice. Given that we received it on X date we will settle it by Y deadline". They know, they can tell you.


Maria Teresa Borges de Almeida
Metin Demirel
 
Dan Lucas
Dan Lucas  Identity Verified
United Kingdom
Local time: 11:30
Member (2014)
Japanese to English
Wouldn't work Oct 19, 2022

Robert Forstag wrote:
that proceeding in this way simply avoids a lot of hassle.

Robert, ironically enough I don't think it would actually be more hassle. Such agencies would no doubt insist on you uploading an invoice as before, with all jobs neatly listed, in the approved format, but with a zero for the total.

And if you refused to comply, I don't doubt they'd threaten you with non-payment.

Dan


 
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Poll: In 2022, the longest payment term I have agreed to has been for...






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